The timescales for delivery of each product is detailed on the Shipping tab under the product image.
Generally we deliver between 3-5 working days however certain unique bespoke items can take 6-8 weeks.
Premium Wine Coolers can take up to 15 days.
Shipping is free to mainland UK destinations.
If you are located outside mainland UK then please email us at email@example.com for a quote.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse ( if it is made available ) to the e-mail address you provided when checking out. The following Post Codes are not considered part of UK Mainland - Please contact us to get a quote for delivery. We do not deliver to Republic of Ireland.
For more information go to the Shipping Policy Page
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To complete your return, please contact us in the first instance at email@example.com and we will inform the next steps. If an item is damaged on delivery this must happen within 24 hours.
For more information go to Returns & Refund Policy